Where to go in Toulouse
Use the official sites below to check the responsible service, application method and appointment requirements. Not every procedure is handled by the prefecture. Contact the association to discuss available support.
Key points in 30 seconds
- Check income ceilings.
- Apply online or with 14069.
- Keep the certificate with the unique number.
The procedure at a glance
Who can apply
French and EU citizens and foreigners with a valid residence document (permit, , APS…). Household income (reference tax income for year N-2) must be below ceilings set by area and household size. Examples include renewal récépissés and temporary-protection APS. Existing private tenants can also apply; check ceilings on service-public.
Advice from the association
Don't leave this procedure to the last minute — come and see us.
Applying and the unique number
One application covers all social landlords in the department: online at demande-logement-social.gouv.fr or with form 14069. Within a month you get a registration certificate with a unique number; your waiting time counts from that date. The paper form can be filed at the town hall or with a social landlord. Select several towns to widen your options.
Common mistake
Forgetting the yearly renewal.
Renew every year
Renew before the date shown, or the application is deleted and your waiting time lost. Report changes: a birth, separation, job loss or eviction threat. A reminder is sent. Also report unfit housing: these changes may increase priority.
Common mistake
Not reporting a birth or eviction.
: when nothing is offered
You can apply to the departmental mediation commission after an abnormally long wait, if homeless, facing eviction without rehousing, or living in unfit or overcrowded housing with a child or disabled person. If recognised as a priority and no offer follows, you can go to the administrative court. The abnormally-long-wait threshold is set by the department. Priority recognition requires the prefect to offer housing.
Common mistake
Not knowing about .
Step by step
- 1Check income ceilings.
- 2Apply online or with 14069.
- 3Keep the certificate with the unique number.
- 4Select several towns and housing types.
- 5Report changes in your situation.
- 6Renew every year.
- 7Apply to the commission if needed.
Documents needed
Collected: 0 / 6
- ID and residence documents for all adults
- Tax notices for N-1 and N-2
- Proof of income Salary and / benefits.
- Civil status documents
- Lease or
- Proof of urgency (eviction, unfit housing)
FAQ
Where do I find the unique number of my social housing application?
On the registration certificate, downloadable from demande-logement-social.gouv.fr. Quote it in all landlord correspondence and the application.
Can I turn down a flat?
Yes, but refusing without good reason may lower your priority or cancel status. Explain your reasons in writing.
Do I need a lawyer for DALO?
No, applying to the commission is free. and associations help; legal aid is available for court. Use the relevant form; our association can also help.
Steps and documents on one page — save as PDF and take it with you.