Where to go in Alès
Use the official sites below to check the responsible service, application method and appointment requirements. Not every procedure is handled by the prefecture. Contact the association to discuss available support.
Key points in 30 seconds
- Open an account; if refused, get the attestation de refus and contact the Banque de France.
- Get a French SIM card and give the number to , and school.
- Ask the town hall or about reduced transport fares.
The procedure at a glance
Bank account and
With the APS and a Ukrainian passport you can open an account at a bank or La Banque Postale. If refused, ask for a written attestation de refus and send it to the Banque de France, which appoints a bank obliged to open a free basic account (). You need the for , wages and .
Advice from the association
Don't leave this procedure to the last minute — come and see us.
Taxes: and return
If you had income in France last year, you must file a first return, even for a small amount. File on paper (form 2042) or online via "Je déclare pour la première fois"; you then receive a . ADA is not taxable; the return is needed for , housing and .
Common mistake
Accepting a verbal bank refusal: without a letter, no .
SIM card and French number
A French number is needed for , , school and the bank. Free, Bouygues, SFR, Orange and virtual operators offer no-commitment plans. You usually need ID and sometimes an address. Keep your Ukrainian number for messaging apps and banks if useful.
Common mistake
Not filing a tax return: and get blocked.
Transport
Many cities offer reduced or free passes for low-income households and children: ask the town hall, or the transport network (TaM in Montpellier, Tisséo in Toulouse). SNCF offers discount cards for young people and families.
Common mistake
Moving without telling and .
Online safety
Scammers send fake texts in the name of , , banks or couriers. No authority asks for a card code or password by phone. Do not click links in texts; type the address yourself. Enable two-factor authentication and report fraud on cybermalveillance.gouv.fr.
Moving and family changes
Report a new address within a month to , , , the prefecture, your bank and the tax office. Births, a child or spouse arriving or leaving, separation: report them too, or benefits may stop or an overpayment be reclaimed. Keep proof.
Step by step
- 1Open an account; if refused, get the attestation de refus and contact the Banque de France.
- 2Get a French SIM card and give the number to , and school.
- 3Ask the town hall or about reduced transport fares.
- 4In spring, file your first tax return and get a .
- 5Enable two-factor authentication and ignore links in suspicious texts.
- 6When moving or when the family changes, tell , , and the prefecture within a month.
Documents needed
Collected: 0 / 6
- Temporary protection APS
- Ukrainian passport
- Proof of address or
- Payslips and proof of income
- Children's birth certificates
FAQ
Where do I find my tax number (numéro fiscal) after the first return?
It is at the top of the first page of the return and of the (13 digits). Use it to create your impots.gouv.fr account.
Can a bank refuse a Ukrainian under temporary protection?
Yes, but the Banque de France will then appoint a bank obliged to open a free basic account.
Is ADA taxable?
No, ADA is not taxable, but earned income must be declared.
Steps and documents on one page — save as PDF and take it with you.